Key innovation is a piece of FedEx’s legacy and its key to our proceeded with development later on. In 1978, our organizer and CEO Fred Smith stated, “The data about the bundle is as imperative as the bundle itself.” This set up a culture where innovation works as the focal sensory system behind each and every business procedure at the organization. It’s behind each one of the 13 million shipments that we procedure every day. It underpins our more than 400,000 colleagues working in 220 nations and domains as they interface 99 percent of the worldwide GDP through our transportation, internet business, and business administrations.
This legacy of custom-fabricated, imaginative, end-to-end frameworks of record and engagement—including our innovation of present day bundle following—empowered the business to grow internationally while keeping up our attention on process quality control. In any case, as FedEx entered the cutting edge registering time with a wake of heritage advances, we needed to re-assess the key IT that we have to push ahead in a web empowered world. In 2009, we started a modernization travel that we called Project Renewal. It’s our progressing vision for distributed computing where we are institutionalizing on the present web conventions—the versatile X86 datacenter stage and the “take advantage of” universe of programming as an administration.
Whether related to the logistics business or not, there’s a massive amount of disruptive activity in today’s e-commerce world, with venture capital pouring into both first-mile and last-mile solutions. So, we need to refactor our systems to stay competitive. On the infrastructure side, we have a hybrid compute environment where we burst containerized transaction traffic between our on-premises implementations and the public cloud. With Microsoft, we found a vendor that’s compatible with our approach to multi-cloud and platform services and the protection of our data through intelligent security services. For our same-day service for retailers, we built an API-first, cloud-native application using Microsoft Azure. This competitive, last-mile solution extended our business—with fewer IT resources required.
And when we talk about our renewal journey and software, we’re moving from a legacy of deep vertical applications toward a world where we can tap into and integrate software services to meet our needs and stay connected with customers. This is the essence of “everything as a service,” which dismantles the complexity of constant upgrade cycles, versioning, and patching. Now, instead of installing software across the many thousands of places where we operate, we are taking a different approach. We chose Microsoft 365 so our more than 400,000 team members can take advantage of the cloud in ways that make us more collaborative and creative, driving a new era of innovation.
The diversity of cloud-based business solutions that we can deploy to meet our associates’ needs, no matter where they work, is a huge advantage for FedEx. Now, frontline workers such as our mechanics can take their tablets and access the engineering diagrams they need while they’re seven stories up on a scaffolding, servicing the tail engine on one of our aircraft. We see it as key to our future to provide this modern “tap-into” world, where everything is accessible and where we operate as collaborative virtual teams in highly secure digital environments.
And at FedEx, we’ve always promoted a culture of empowerment because we believe it’s the wellspring of innovation. We got where we are through our heritage of technology innovation, but we cannot afford to rest on that reputation. Since 2009, we’ve been working diligently to stay relevant, re-engineering our legacy software for the cloud so we can engage with next-generation fulfillment systems. Whether you are shipping apparel, or flowers, or car parts from the other side of the world, FedEx will continue to innovate in a cloud-based computing paradigm, so we can make good on our promise to move everything to everywhere—just as we’ve always done.
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